Report an Outage

SmartHub Mobile

Download the SmartHub App on the Apple App Store or the Google Play Store:

SmartHub Online

To report an outage through SmartHub, once logged in, navigate to Contact Us, go to the Report an Issue/Inquiry, and select Communication Issue.

Prefer to call? BOLT™ Fiber Optic Services Toll Free at (844) 256-2658 to report outages.